Answers
Frequently asked questions
Everything you need to know before creating your first numbered ticket set.
What is NumberinGo?
NumberinGo is a Canva app that turns one active ticket design into
sequentially numbered pages. It is useful for raffle tickets, event
passes, coupons, vouchers, and similar designs.
How many numbered copies can I create?
Free can generate between 1 and 50 copies per batch. Pro Yearly and
Lifetime Pro can generate between 1 and 100 copies per batch.
Canva's own page and rate limits still apply. The default quantity
is 10.
What is included in Free and the Pro plans?
Free includes three successful batches per calendar month, with up
to 50 numbers per batch. Pro Yearly is USD $9.99 per year and
includes unlimited projects, print-ready sheets, and all future Pro
updates. Lifetime Pro is a one-time USD $14.99 purchase with
unlimited projects and print-ready sheets forever. Both Pro plans
support up to 100 numbers per batch.
How do I manage Pro Yearly?
Open NumberinGo in Canva and select Manage NumberinGo subscription.
Stripe's secure Billing Portal lets you manage or cancel the annual
subscription.
What does the {{NUMBER}} placeholder do?
It marks the location where the serial number should appear. Add
{{NUMBER}} as its own text element on
the active page and place it precisely where you want the number.
Can I add a prefix or suffix?
Yes. You can combine the sequence with optional text such as
TKT- before the number or
-VIP after it.
What does Digits mean?
Digits controls zero padding. For example, a start number of 1 with
4 digits becomes 0001, 0002, 0003, and so on.
Will my original ticket page be changed?
No. NumberinGo preserves the original template page and adds the
generated numbered pages to the design.
Can I edit a number after generation?
Yes. The background of each generated page is flattened, but the
serial number is added as a separate editable Canva text layer.
Why is the ticket background flattened?
Canva's current stable app tools do not allow an app to clone an
arbitrary design page with every element preserved as editable.
NumberinGo uses a flattened copy of the source page and adds an
editable number layer on top.
Why did generation fail?
Check that the active page contains the exact
{{NUMBER}} placeholder, the quantity
is within your plan limit, and the sequence fits the selected number
of digits. Also confirm you are working in a supported Canva design,
not a Canva Doc or Whiteboard.
Does NumberinGo upload my design to an external server?
No. NumberinGo uses Canva's own export, upload, and design tools
during generation. It does not send ticket content to a separate
NumberinGo service or keep an external ticket database.